Helpdesk

Issue We are currently experiencing a service disruption affecting the RushFiles environments hosted under rushfiles.cloud and northguardcloud.com. ...

Issue We are currently experiencing a service disruption affecting the northguardcloud.com environment. The issue appears to be related to server/networ...

Issue Summary We are currently experiencing unstable connectivity to our SaaS domains due to an issue with our datacenter provider. Users may notice...

Office 365 Integration Maintenance Extension We need to extend the maintenance period of our Microsoft 365 integration by 2 hours. During this time,...

Description There is an issue with refreshing the user’s access to the RushFiles storage account added in Microsoft apps on iOS. Observed Behav...

Introduction This article outlines the current known issues and limitations of the Windows App. These behaviors are already known to the product team an...

Overview We are announcing infrastructure and application maintenance of our authentication system throughout the month of September. The work carried o...

Issue description: There is an issue where if a custom mail configuration was created and activated on a company, switching back to Provider Default will ...

Dear RushFiles Users, ‍ Our data center will perform scheduled maintenance over two nights during the third weekend in January. While service disruption f...

We have gathered potential issues that users may encounter during installation or update of the PC Client. OBS! Before any update, please make sure that...