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Knowledge base
General
FAQ
37
RushFiles is NOT affected by Log4j exploit
[New Authentication] PC clock out of sync
Client app limitations
FAQ - Two Factor Authentication
FAQ - What is a Primary Company?
See all 37 articles
Known issues
10
PC Client - potential issues at installation & update
Web Client 3.1.2 Known Issues List
[Web Client] File Preview Error (Non-Ascii Characters in Filename)
iOS18: Files can't be opened with Microsoft 365
RushFiles Android App - Crash (Pixel & Samsung devices)
See all 10 articles
User Guides
Getting Started
2
Get started with RushFiles
End-users - 2FA
Web Client 3.x Beta
6
[Web Client 3.0] Introduction
[Web Client 3.0] Share List
[Web Client 3.0] Profile Settings
[Web Client 3.0] Devices and Logs
[Web Client 3.0] Links
See all 6 articles
Web Client
5
Web Client - Introduction
Web Client - Share List
Web Client - Profile
Web Client - Devices and Logs
Web Client - Links
Desktop Clients
4
PC client (Windows)
Mac client 3.0.0
Mac client 2.8.x and below
Change the Windows client local cache location
Mobile App
2
iOS client
Android client
Company Administration
9
Company Administration - 2-Factor Authentication (2FA)
Company Administration - Introduction
Company Administration - Account
Company Administration - Share
Company Administration - User and Group
See all 9 articles
Company Administration 3.x Beta
13
Company Administration - Account Settings
Company Administration - Manage Share
Company Administration - User and Group
Company Administration - Email (Mail Config, Logs, and Templates)
Company Administration - Skinning
See all 13 articles
Reseller Administration
15
Reseller Administration - 2-Factor Authentication (2FA)
Reseller Administration - Introduction
Reseller Administration - My Account
Reseller Administration - History & Capacity
Reseller Administration - URLs
See all 15 articles
Reseller Administration 3.x (Beta)
1
Reseller Administration - Design Customization (i.e., Settings, Skinning, Site Details)
Comprehensive Manuals
3
Administration Controls and Client Applications Manual
On-Premise Installation and Maintenance Manual
RushFiles Architecture and Security
Plesk Extension
1
RushFiles Cloud for Plesk
Server Setup
Server installation
6
RushFiles preparation for server installation
How to find your MongoDB version
Check which .NET Framework version is installed on your server
Preparation - DNS name setup
Preparation - SSL certificate for server
See all 6 articles
Server Operations
0
Technical Section
Technical features
8
Hierarchy and definitions
User types and rights
Share types
Public Links
Valid file, folder, and share names
See all 8 articles
Technical setup
4
AD Integration
Office Online integration
VDI and MSI
Moving a company’s data to a new company
Rebranding
5
Rebranding Overview
Rebranding guide for Windows / PC app
Rebranding guide for MAC / OS X
Rebranding guide for Android Application
Rebranding guide for iOS Application
Whitepapers
1
Data Security
System
5
Adding drives for cache
Moving cache on server.
Backup and restore of RushFiles system
After restoring your server
Logging